To ensure our students receive the most comprehensive and well-rounded music education, adult students and parents are required to agree to our Music Notes Academy Enrollment Agreement. In order to begin private music instruction, group classes, Rock Bands, ensembles or instrumental bands, fineTUNE and Trial Music Lessons with Music Notes Academy, agreement is required. Adult students and parents should respectfully contact us during their enrollment if questions arise regarding our Enrollment Agreement. Our Director is here to help students and parents make the most out of their private music education. Adult students and parents should reference this page throughout their enrollment.
Schedule your Trial Music Lesson(s) carefully. There are no refunds, credits, make-up lessons or re-scheduling if the student cannot attend or arrive to our Academy for the scheduled Trial Lesson date and time. Your payment for your Trial Music Lesson(s) secures your private lesson day/date/time.
Schedule your fineTUNE lessons carefully. There are no refunds, credits, make-up lessons or re-scheduling if the student cannot attend or arrive to our Academy for the scheduled fineTUNE lesson date(s) and time(s). Your payment for fineTUNE Music Lessons secure your private lesson day/date/time.
Student Registration Fee – and a 3 or 6 lesson deposit – reserves your lesson day and time with a teacher for an upcoming semester, school year or private instruction start date. Once your are registered for a lesson day/time, that remains your lesson day/time, throughout the entire Semester or school year. To change a lesson day/time, a new registration fee is required, plus any additional tuition if applicable. Signing up for the school year requires registration only for the school year. Signing up by the semester will require additional registration(s) for additional semester(s). Summer Semester requires registration.
Adult students/Parents who enroll by/for the/a Semester are responsible for registering/enrolling for the next/upcoming semester. Scheduled lesson days/times are only reserved for the semester in which the student registered for. Only a new registration fee and a 3 or 6 lesson deposit will reserve a lesson day/time for the upcoming semester or school year. There are no make-up classes or lessons for Summer Semester, regardless of your selected program, class, ensemble/band. Summer’s very short, plus we allow for customizing your schedule.
Students will receive instructional materials – sheet music, instructional method books, flashcards, books w/CD, etc… – as needed based upon the student’s musical progress, based on the teacher’s and/or Music Notes Academy LLC’s discretion. For students enrolled in our auto bill-pay program such items are added to the upcoming tuition statement(s) and charges. For students enrolled by the semester or school year, such items need to be paid for prior to using. All students are required to purchase assignment book from Music Notes Academy LLC. Instructional books and music are necessary for comprehensive instruction.
A deposit equal to three (3) lessons is collected at the time of enrollment. Students are enrolled on a continual monthly basis throughout our academic school year. To discontinue enrollment, student/parent must complete our student withdrawal online form (on this website) with 60-days notice of discontinuation. $275 early discontinuation fee applies if not completing the Music Notes Academy school year. The 3 lesson deposit is applied towards the last monthly tuition statement. There are no refunds of/for deposits. Tuition is non-refundable for any reason(s). If the student does not discontinue enrollment, it is assumed the student will return in the upcoming school year, thus the deposit will be applied towards the next school year. Registration for the upcoming school year is required to reserve a specific private lesson day/time.
For any and all chargebacks or disputed credit card charges initiated with your credit card company, a $125 administrative fee will be added to your account, plus the original amount disputed, with applicable interest, late fees and reasonable administrative and attorney costs, regardless if your enrollment is current or discontinued. When Music Notes Academy LLC wins your credit card dispute, your overpayment will only be applied towards future instruction. If you believe your credit card charges to be inaccurate or incorrect, it’s recommended and appropriate to contact Music Notes Academy LLC prior to disputing your credit card charge(s) with your credit card company. Credit Card Chargebacks/Disputes do great harm to a complaint and legitimate small business.
Tuition is due on or before the first scheduled lesson, or by the due date indicated on tuition invoice/statement, tuition is non-refundable for any reason(s). A $25 late fee shall be applied and payable by customers/parents for any/all payments submitted late, past the due date indicated on an invoice or tuition statement. Music Notes Academy LLC reserves the right, at its sole discretion, to cancel/discontinue music lessons/instruction of any student whose account is past due. Any amount(s) not paid when due shall be assessed a finance/service charge at the rate of 18% per year or 1.5% per month. If the student’s/parent’s account is placed or given to an attorney for collection, adult student/parent shall pay any and all expenses of collection and attempted collection, court costs and reasonable attorney’s fees in addition to other amount(s) due. You are responsible for your monthly tuition/bill payments even if you do not receive a bill. A $35 NSF fee will be charged for any bounced/returned checks, plus original amount that was bounced and returned as insufficient.
Private Lesson cancellations can be processed by completing our online student absence form found on the “Current Students” page at musicnotesacademy.com. Students can attend a backbeat Music Class for student absences with 48-hours notice or more and any Academy inclement weather closings/snow day closings. backbeat Make-Up Classes are to be scheduled online at musicnotesacademy.com. Lesson cancellations with less than 48-hours notice/missed private lessons/no shows/late student arrivals on the same-day as the scheduled lesson are ineligible for a private lesson make-up lesson, make-up lesson time, a backbeat Make-Up Class and/or a tuition credit/refund. Music Notes Academy LLC reserves the right to cancel or reschedule any class/lesson, group class/ensemble/band, or other program, as well as change instructor(s)/teacher(s), provide substitute teacher/instructor(s), at Music Notes Academy’s discretion. Student/Parent may be notified of any change(s).
Make-Up lessons are limited to one (1) per semester, for students studying in PERFORMANCE PLUS CERTIFICATE PROGRAM ONLY, limited to the teacher’s schedule of availability – scheduling arrangements are to be organized with the office staff – not the student’s teacher directly – make-up lessons are not guaranteed, make-up lessons with the same teacher may not be available. Make-up lessons cannot be scheduled into the upcoming semester and are not eligible for/towards credits/refunds. Students/Parents are responsible for scheduling make-up lessons with Music Notes Academy office staff. 24-Hour notice of student absence required via phone or website, limited to 1 make-up lesson per school year, no make-up lessons for same day cancellations or student no shows, no make-up lessons for canceling make-up lessons.
If a teacher is absent on your scheduled lesson day, a make-up lesson may be offered to you based upon the teacher’s availability, a substitute teacher may be provided, or a group music class will be offered to you as a make-up lesson, at Music Notes Academy LLC’s sole discretion. Group make-up music classes are available for inclement weather closings, at the teacher’s availability, at Music Notes Academy LLC’s sole discretion. No tuition credits or refunds will be issued for private lessons missed due to inclement weather. Music Notes Academy LLC reserves the right to cancel or reschedule any class/lesson, group class/ensemble/band or other program, as well as change teacher(s), provide substitute teacher/instructor(s) at Music Notes Academy’s sole discretion. Student/Parent may be notified of any change(s).
Enrollment for this program is for the school year and student/parent(s) is(are) required to pay the tuition in full each month. If choosing to discontinue early, before the end of Music Notes Academy’s academic school year, parent/guardian is required to pay the current tuition statement, if not paid already, plus a $275 early withdrawal fee by the due date indicated. For this program our Music Notes EasyPay is required or Rock Band tuition can be paid for in-full before the start of our school year. There are no tuition credits, or refunds, or make-up classes/rehearsals for any Bands/Ensembles student absences.
Students are required to have studied music with Music Notes Academy for at least six months as of June of each school year to be eligible to perform or teacher/director approval is required. Student is required to be enrolled through the end of Music Notes Academy’s school year for participation in Spring Student Recitals, regardless of recital fee(s) paid. All tuition and any late fees, if applicable, must be paid and up to date for eligibility to perform. Registrations are based on a first-come, first-serve basis and are encouraged early for guaranteed placement. Students/parents will be placed in their 2nd choice recital time if the 1st choice is full. Recital registrations received after the deadline require an additional $25 and student may not be eligible for acknowledgment in our concert program or receive trophies/awards. No refunds or credits for student cancellations, changes, enrollment discontinuations after registering, registration is not transferable to other student(s) or sibling(s). In the event the recitals are full at the time your registration is received, parent will be notified and recital registration(s) will be applied towards your upcoming tuition statement as a credit only. By registering you agree that Music Notes Academy LLC can photograph/video your student’s performance(s) and use photo(s) or video(s) within our websites, brochures, flyers, marketing, online marketing, etc… If a student/parent arrives to an incorrect/non-registered recital performance time, the student may not be eligible to perform. Students who behave inappropriately at the venue or leave the recitals early for any reason will not be eligible to receive their performance award(s) and/or perform. Auditorium seating is limited, seating is available based on a first-come, first-serve basis. Seating marked “reserved” is actually reserved, do not sit in seating marked “reserved”. Students dressed inappropriately may not be allowed to perform, at MNA’s sole discretion.
A $25 late fee shall be applied and payable by customers for payments submitted late, past the due date indicated on an invoice or tuition statement. Music Notes Academy LLC reserves the right, at Music Notes Academy LLC’s sole discretion, to cancel/discontinue music lessons/instruction of any student whose account is past due. Any amount(s) not paid when due shall be assessed a finance/service charge at the rate of 18% per year or 1.5% per month. If the adult student or parent’s account is placed or given to an attorney for collection, adult student or parent shall pay any and all expenses of collection and attempted collection, court costs and reasonable attorney’s fees in addition to other amount(s) due. You are responsible for your monthly tuition/bill payments even if you do not receive a bill.
A $35 NSF fee will be charged for any bounced/returned checks. Music Notes Academy LLC reserves the right to cancel and/or discontinue private music lessons of any student whose account is past due.
It is the responsibility of the adult student/parent(s) to inform MNA of any changes to address, contact person(s), email address or other information such as updated credit card information for auto bill-pay. We are not responsible for not having the student/parent’s current contact information.
We are not responsible for adult students or parents/guardians not receiving or not reading our emails. Please ensure @musicnotesacademy.com, @icloud.com, @gmail.com are not marked as spam, junk or bulk messages in your email system(s). If you unsubscribe from our email system – MailChimp – and want to continue receiving our emails, adult student or parent must re-subscribe on our website. Unsubscribing or marking our direct emails as “junk” or “spam” will result in missing information, deadlines, reminders, etc.
If the student intentionally or accidentally damages/destroys/defaces any Music Notes Academy LLC instrument(s) or equipment and is therefore deemed unusable, in need of repair or replacement by Music Notes Academy, LLC, the adult student or parent is responsible to pay any reasonable fee(s) to Music Notes Academy, LLC to fix, repair or replace said instrument/equipment.
Music Notes Academy LLC reserves the right to discontinue any student’s enrollment – for unreadiness, behavioral problems, verbal and/or written harassment, threatening remarks to teachers or Directors, noncompliance with Music Notes Academy policies and procedures, teacher safety concerns, etc… at Music Notes Academy LLC’s sole discretion. Unused tuition may or may not be refunded to the adult student/parent, solely based upon Music Notes Academy LLC’s discretion and the severity of the situation.
As the legal parent/guardian, I release, indemnify and hold harmless Music Notes Academy LLC, its managing member(s), owner(s), directors, managers, employees, contractors and agents (“Music Notes Academy LLC Parties”) from and against any and all liability, claims, demands and causes of action whatsoever, arising out of or related to any loss, damage, or injury, that may be sustained by the student and/or the undersigned, while in or upon the premises or any premises under the control and supervision of any of the Music Notes Academy LLC Parties en route to or from any said premises.
*** It’s very important that parents and legal guardians make every effort to pick-up children by 9pm weekdays and 6pm Saturdays. Due to several late student pick-ups in school year ’18-’19, there will be a $75 administrative charge, made payable by the registered parent, for any pick-ups past 9:15pm on weekdays or 6:15pm on Saturdays. $75 per 15-minute increments, as extra staffing, teachers and/or director will remain at the Academy while waiting for the student to be picked-up. ***
I have read, understand and agree to Music Notes Academy LLC’s Enrollment Agreement/Policies. The policies coincide with my Student Registration. Music Notes Academy LLC reserves the right to update the Enrollment/Academy Policies; updates are posted to this page. Thank you for choosing Music Notes Academy. Your music education is very important to us.
Latest Updates: May 2017, June 20, 2018, January 7, 2019