To ensure our students receive the most comprehensive and well-rounded music education, adult students and parents are required to agree to our Music Notes Academy Enrollment Agreement.
In order to begin private music instruction, group classes, Rock Bands, ensembles or instrumental bands, fineTUNE and Trial Music Lessons with Music Notes Academy, agreement is required.
Adult students and parents should respectfully contact us during their enrollment if questions arise regarding the Enrollment Agreement. We are here to help students and parents make the most of their music education. Adult students and parents should reference this page throughout their enrollment.
Online Music School & Online Music Learning
Your Music Notes teacher will call via the online learning platform at the start time of your scheduled class. It’s important for the student to be ready and awaiting the video call. We will try three times, within a 15-minute span of time. Here’s an example: If you have a 3:00pm-3:30pm class, we will call up to three times between 3pm and 3:15pm. Students are also able to video-call back.
Students should have their smart device ready and charged, or have the power cable plugged into a wall. Students should have their instrument(s), sheet music, books and any needed accessories (tuners, metronomes, pencils, sharpeners, staff paper, etc…) ready and nearby for the start time of class.
Music Notes Academy is not responsible for poor internet connections, dropped calls, missing devices or any technology-related errors, problems or circumstances that may limit or prohibit a student from attending their online class, private lesson or band class. For missed classes or lessons, adult students or parents may select a backbeat Make-Up Class online.
Parents of younger children should be present during the class time. Not only is this beneficial educationally speaking, it also helps younger students navigate the technology, stay focused and organized. Parents benefit from observing and understanding what we are trying to accomplish as teachers, helping students appreciate, learn and perform their musical instrument.
Practicing will be assigned just like when we were teaching inside the Academy. Expectations are the same. We want students to practice and build on content, improve and enjoy playing music.
Trial Music Lesson(s)
Schedule your Trial Music Lesson(s) carefully. There are no refunds, credits, make-up lessons or re-scheduling if the student cannot attend or arrive to our Academy for the scheduled Trial Lesson date and time. Your payment for your Trial Music Lesson(s) secures your private lesson day/date/time.
fineTUNE Music Lessons
Schedule your fineTUNE lessons carefully. There are no refunds, credits, make-up lessons or re-scheduling if the student cannot attend or arrive to our Academy for the scheduled fineTUNE lesson date(s) and time(s). Your payment for fineTUNE Music Lessons secure your private lesson day/date/time.
Student Registration Fee
Student Registration Fee – and a 3 or 6 lesson deposit – reserves your lesson day and time with a teacher for an upcoming semester, school year or private instruction start date. Once your are registered for a lesson day/time, that remains your lesson day/time throughout the entire Semester or school year. To change a lesson day/time, a new registration fee is required plus additional tuition if applicable. Signing up for the school year requires registration only for the school year. Signing up by the semester will require additional registration(s) for additional semester(s). Summer Semester requires registration. For Summer and / or School Year private lessons, bands, classes, etc. registrations that are discontinued, withdrawn or canceled approaching the Summer semester or upcoming school year will result in a $275 withdrawal fee, payable by the adult student or parent at the time of online withdrawal.
Adult students/Parents who enroll by/for the Semester are responsible for registering/enrolling for the next/upcoming semester. Scheduled lesson days/times are only reserved for the semester in which the student registered for. Only a new registration fee with a 3 or 6 lesson deposit will reserve a lesson day/time for the upcoming semester or school year. There are no make-up classes or lessons for Summer Semester, regardless of your selected program, class, ensemble/band. Summer’s very short, plus we allow for customizing your schedule.
Curricular Materials, Books, Sheet Music & Learning Music
Students will receive instructional materials – sheet music, instructional method books, flashcards, books w/CD, instrument accessories, etc. – as needed based upon the student’s musical progress, based on the teacher’s and MNA’s discretion. For students enrolled in MNA’s auto bill-pay program such items are added to the upcoming tuition statement(s)/auto-charge(es). For students enrolled by the semester or school year, such items need to be paid for prior to using and/or leaving the Academy. All students are required to purchase Music Notes Academy’s Learn Today, Play Tomorrow® Assignment Book. Instructional books/music are necessary for a comprehensive education. Students borrowing MNA books and sheet music are subject to administrative service charges. Students are expected to practice their assigned music. Adult students and parents will receive instruction, POSITIVE AND NEGATIVE INSTRUCTIONAL INFORMATION, objectives, goals, recommendations and other comments written and verbal in order to learn a musical instrument, perform a musical instrument, sing or participate in a musical art form, such as musical theater.
School Year Enrollment w/Monthly Tuition Auto-Charge
A 3-lesson deposit equal to three (3) lessons is collected at the time of enrollment. Students are enrolled for our academic school year. To discontinue enrollment, student/parent must complete our student withdrawal online form, on our website, with 60-days notice of discontinuation – the 3 lesson deposit is applied towards the last tuition statement. $275 EARLY DISCONTINUATION FEE APPLIES IF DISCONTINUING BEFORE MNA’S END OF THE SCHOOL YEAR. THERE ARE NO REFUNDS OF/FOR DEPOSITS, DEPOSITS ARE ONLY APPLIED TO THE LAST TUITION STATEMENT WITH PROPER WITHDRAWAL. TUITION IS NON-REFUNDABLE FOR ANY REASON(S). If the enrollment is not discontinued it is assumed the student will return in the upcoming school year, thus the deposit can be applied to the next school year. Registration for the upcoming school year is required to reserve a specific private lesson day/time. 3-Lesson Deposits can be applied towards Summer Semester, only by scheduling Summer instruction. These policies coincide with the credit card auto bill-pay form separately agreed to along with this registration.
Credit Card Chargebacks & Disputed Credit Card Charges
For any and all chargebacks or disputed credit card charges initiated with your credit card company, a $125 administrative fee will be added to your account, plus the original amount disputed, with applicable interest, late fees and reasonable administrative and attorney costs, regardless if your enrollment is current or discontinued. When Music Notes Academy, LLC wins your credit card dispute, your overpayment will only be applied towards future instruction. If you believe your credit card charges to be inaccurate or incorrect, it’s recommended and appropriate to contact Music Notes Academy, LLC prior to disputing your credit card charge(s) with your credit card company. Credit Card Chargebacks/Disputes do great harm to a complaint and legitimate small business.
Tuition is due on or before the first scheduled class or lesson day, or by the due date indicated on tuition invoice/statement, tuition is non- refundable for any reason(s). A $25 late fee shall be applied and payable by customers/parents for any/all payments submitted late, past the due date indicated on an invoice or tuition statement. MNA reserves the right, at MNA’s sole discretion, to cancel/discontinue music lessons/instruction/classes/ensembles/bands of any student whose account is past due. Any amount(s) not paid when due shall be assessed a finance/service charge at the rate of 18% per year or 1.5% per month. If the student’s/parent’s account is placed or given to an attorney/law firm for collections/collections proceedings, adult student/parent shall pay any and all expenses of collection and attempted collection, legal costs and reasonable attorney’s fees in addition to other administrative amount(s) due. Please Note: You are responsible for your monthly tuition/bill payments even if you do not receive a bill. This is why we are processing your tuition for you. A $50 fee will be charged for any bounced/returned checks, plus original amount due.
Private Lesson / Class Cancellations
Lesson cancellations are to be processed by completing our online student absence form found on the “Current Students” page at www.musicnotesacademy.com. STUDENTS CAN ATTEND A BACKBEAT MAKE-UP CLASS FOR STUDENT ABSENCES WITH MORE THAN 48-HOURS NOTICE AND ACADEMY CLOSINGS (SNOW DAY/INCLEMENT WEATHER/BUILDING EMERGENCIES). MAKE- UP CLASSES ARE TO BE SCHEDULED AT MUSICNOTESACADEMY.COM’S “CURRENT STUDENTS” PAGE. LESSON CANCELLATIONS WITHIN 48-HOURS NOTICE/MISSED LESSONS/NO SHOWS/LATE STUDENT ARRIVALS ON THE SAME-DAY AS THE SCHEDULED LESSON ARE INELIGIBLE FOR A PRIVATE LESSON MAKE-UP LESSON, MAKE-UP LESSON TIME, TUITION CREDIT(S)/REFUND(S) AND/OR A BACKBEAT MAKE-UP CLASS. THERE ARE NO MAKE-UP CLASSES FOR SUMMER SEMESTER STUDENT ABSENCES. MNA reserves the right to cancel or reschedule any class/lesson, group class/ensemble/band, or other program, as well as change instructor(s)/teacher(s), provide substitute teacher/ instructor(s) at our/MNA’s discretion. Student/Parent may be notified of any change(s).
Performance PLUS Certificate Program
Make-Up Lessons are limited to one (1) per MNA’s Semester, for students studying in PERFORMANCE PLUS CERTIFICATE PROGRAM, limited to the teacher’s schedule of availability – scheduling arrangements are to be organized with the office staff – not the student’s teacher directly – make-up lessons with the same teacher may not be available and are not guaranteed. Make-up lessons cannot be scheduled into the/any upcoming semester and are not eligible for/towards credits/refunds. Students/ Parents are responsible for scheduling make-up lessons with MNA office staff. 48-Hour notice of student absence is required via website, limited to 1 make-up lesson per semester, no make-up lessons for same day cancellations or student no shows, no make-up lessons for canceling make-up lessons.
Teacher Absences & Inclement Weather Closings
If the teacher is absent on your scheduled lesson/class day – due to NJ’s Paid Sick Leave Law – a make-up lesson/class may be offered based upon the teachers schedule(s)/availability, a substitute teacher may be provided, the lesson/ class schedule(s) may be adjusted or a backbeat Group Music Class will be offered to you as a make-up option at MNA’s sole discretion. backbeat group make-up classes are available for inclement weather closings. NO TUITION CREDITS OR REFUNDS ARE ISSUED FOR LESSONS/CLASSES MISSED DUE TO ANY INCLEMENT WEATHER – SNOW, RAIN, HEAT, COLD, ETC. WE CANNOT CONTROL & PREDICT THE WEATHER, SNOW PLOWING, SNOW PLOW ROUTES/TIMES OR STATE OF EMERGENCIES. MNA reserves the right to cancel or reschedule any class/lesson, group class/ensemble/band, or other program, as well as change teacher(s), provide substitute teacher/instructor(s), at our/MNA’s sole discretion. Adult Student / Parent may be notified of any change(s).
TiedNOTES, Rock Bands & Ensembles
Enrollment for this program is for the school year and student/parent(s) is(are) required to pay the tuition in full each month. If choosing to discontinue early, before the end of Music Notes Academy’s academic school year, parent/guardian is required to pay the current tuition statement, if not paid already, plus a $275 early withdrawal fee by the due date indicated. For this program our Music Notes EasyPay is required or Rock Band tuition can be paid for in-full before the start of our school year. There are no tuition credits, or refunds, or make-up classes/rehearsals for any Bands/Ensembles student absences.
Concerts, Student Recitals & Performance Events
Students are required to have studied music with Music Notes Academy for at least six months as of June of each school year to be eligible to perform or teacher/director approval is required. Student is required to be enrolled through the end of Music Notes Academy’s school year for participation in Spring Student Recitals, regardless of recital fee(s) paid. All tuition and any late fees, if applicable, must be paid and up to date for eligibility to perform. Registrations are based on a first-come, first-serve basis and are encouraged early for guaranteed placement. Students/parents will be placed in their 2nd choice recital time if the 1st choice is full. Recital registrations received after the deadline require an additional $25 and student may not be eligible for acknowledgment in our concert program or receive trophies/awards. No refunds or credits for student cancellations, changes, enrollment discontinuations after registering, registration is not transferable to other student(s) or sibling(s). In the event the recitals are full at the time your registration is received, parent will be notified and recital registration(s) will be applied towards your upcoming tuition statement as a credit only. By registering you agree that Music Notes Academy LLC can photograph/video your student’s performance(s) and use photo(s) or video(s) within our websites, brochures, flyers, marketing, online marketing, etc… If a student/parent arrives to an incorrect/non-registered recital performance time, the student may not be eligible to perform. Students who behave inappropriately at the venue or leave the recitals early for any reason will not be eligible to receive their performance award(s) and/or perform. Auditorium seating is limited, seating is available based on a first-come, first-serve basis. Seating marked “reserved” is actually reserved, do not sit in seating marked “reserved”. Students dressed inappropriately may not be allowed to perform, at MNA’s sole discretion.
Late Fees & Non-Payment
A $25 late fee shall be applied and payable by customers for payments submitted late, past the due date indicated on an invoice or tuition statement. Music Notes Academy, LLC reserves the right, at Music Notes Academy, LLC’s sole discretion, to cancel/discontinue music lessons/instruction of any student whose account is past due. Any amount(s) not paid when due shall be assessed a finance/service charge at the rate of 18% per year or 1.5% per month. If the adult student or parent’s account is placed or given to an attorney for collection, adult student or parent shall pay any and all expenses of collection and attempted collection, court costs and reasonable attorney’s fees in addition to other amount(s) due. You are responsible for your monthly tuition/bill payments even if you do not receive a bill.
Bounced Check Fees
A $35 NSF fee will be charged for any bounced/returned checks. Music Notes Academy, LLC reserves the right to cancel and/or discontinue private music lessons of any student whose account is past due.
Adult Student & Parent Change of Contact Information
It is the responsibility of the adult student or parent(s) to inform MNA of any changes to address, contact person(s), email address, credit card changes or other information such as updated credit card information for auto bill-pay. MNA is not responsible for not having the adult student’s or parent’s current contact information on file. EMAILS THAT DO NOT BOUNCE BACK TO MNA AS UNDELIVERABLE WILL NOT INDICATE TO MNA THAT YOU’RE NOT RECEIVING YOUR EMAILS FROM MNA.
MNA IS NOT RESPONSIBLE FOR ADULT STUDENTS OR PARENTS / GUARDIANS NOT RECEIVING OR NOT READING OUR EMAILS. It is the adult student’s or parent’s responsibility to read receipts, invoices, statements and emails. Please ensure @musicnotesacademy.com, @icloud.com and @gmail.com are not marked as spam, junk or labeled as bulk messages. IF YOU UNSUBSCRIBE FROM OUR MAIL CHIMP EMAILS WE CANNOT ADD YOU BACK TO THE EMAIL LIST.
Instrument & Equipment Damages by Student
If the student intentionally or accidentally damages/destroys/defaces any Music Notes Academy instrument(s), equipment or property and is therefore deemed unusable, in need of repair or replacement by Music Notes Academy, LLC the adult student or parent is responsible to pay any reasonable fee(s) to Music Notes Academy, LLC to fix, repair or replace said instrument or equipment.
Picking-Up Your Child / Student @ Music Notes Academy
If your private lesson, class or band/ensemble ends at 9pm during the week or 6pm on Saturdays – a parent or legal guardian is to pick-up the student no later than 15mins past 9pm or 6pm. Starting at 9:15pm or 6:15pm – on MNA’s clock – there is a $75 charge, payable by the student’s parent for extra staffing, teachers and/or director to remain with the student. $75 per 15-minute increments or at the start of the next 15-minutes.
Discontinuation by Music Notes Academy
We reserve the right to discontinue any student’s enrollment – for un-readiness, behavioral problems, verbal/ written harassment, threatening remarks to teachers, staff or director(s), noncompliance with ANY Academy policies or PROCEDURES, teacher safety concerns, destruction of property inside or outside the Academy/Building, etc… at MNA’s sole discretion. Based upon the severity of the situation, at MNA’s sole discretion, any unused tuition or deposits may or may not be refunded to the adult student/parent and is at the sole discretion of Music Notes Academy, LLC’s managing member.
Release of Liability
As the legal parent/guardian, I release, indemnify and hold harmless Music Notes Academy, LLC, its member(s)/owner(s), managers, employees, contractors and agents (“MNA Parties”) from and against any and all liability, claims, demands and causes of action whatsoever, arising out of or related to any loss, damage, or injury, that may be sustained by the student and/or the undersigned, while in or upon the premises or any premises under the control and supervision of any of the MNA Parties en route to or from any said premises. Music Notes Academy, LLC reserves the right to update Academy Policies with notice. I have read, understand, and agree to Music Notes Academy, LLC’s Agreement/Policies, as well as this Student Registration. I AGREE THAT I’M RECEIVING A COPY OF MNA’S POLICIES. MNA reserves the right to update Academy Policies and post updates to musicnotesacademy.com.
The Enrollment Agreement and Academy policies coincide with all Student Registrations – online or in-person at an Academy location. Music Notes Academy, LLC reserves the right to update the Enrollment Agreement Academy Policies; updates are posted to this page. Thank you for choosing Music Notes Academy. Your music education is very important to us.
Latest Update: 12/31/20